CUSTOMER SERVICE / ADMINISTRATIVE

Profile

Location:

San Diego, CA

Status:

Full Time / Part Time

Job Category:

Customer Service and Administrative

Career Level:

Experienced

Experience:

1 - 2 years

Education Level:

High School Diploma or Equivalent Required. Associates Degree or Bachelors Degree Preferred

JOB RESPONSIBILITIES:

Customer Service Representative is responsible for:

Handling incoming customer calls. Answering customer inquiries by phone and e-mail. Fulfilling customer orders on a daily basis. Processing customer phone and online orders including order acknowledgments and communications. Investigating customer problems related to deliveries, returns, and credits. Solving customer problems in a patient and professional manner. Demonstrating superior customer service in building relationships and earning repeat orders.

QUALIFICATIONS / SKILL SETS:

To qualify for this position at the Ancient Mariner, candidate must have:

Customer-focus and detail-orientation. Strong verbal and written communication skills and problem-solving abilities. Excellent follow-up skills. Reliable work ethic and dependable transportation. Excellent PC Skills and Basic knowledge of Microsoft Office Availability to work overtime and /or weekends (seasonal). Ability to pass a drug test and background check.

Company info

nature-crafts.com
Fax : 858 - 527 - 1018
Website : http://nature-crafts.com/