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Job Details

Troubleshooter

Company name
Sandvik Process Systems

Location
Romeoville, IL, United States

Employment Type
Full-Time

Industry
Customer Service, It

Posted on
Apr 14, 2023

Profile

Sandvik Mining & Rock is looking for a Trouble-shooter on our dock for our Chicago Warehouse operations.

Sandvik Mining & Rock

, the leading global supplier of equipment and tools, service and technical solutions for the mining industry, currently has 1 opening for a Trouble-shooter in our Inbound Department on our 3rd shift.

The hours will be Mon-Thur 7:00PM-5:30AM.

As a Troubleshooter you will be responsible for processing Inbound/Outbound orders, working within the guidelines of all established policies and procedures across internal and external stakeholders. You will need to perform in accordance with established targets and objectives, including but not limited to, productivity, quality, attendance, safety and on time shipping performance.

MAIN RESPONSIBILITIES

Responsible for the timely completion of Inbound/Outbound shipments and coordinate with both the transportation team and/or warehouse team for the timely completion of shipments

Communicate regularly with the Operational Leadership team and Process Controllers regarding manifest completion and shipment status

Verify and stage orders to the correct gateways, shipping methods and destinations.

Help with resolving issues from customers and vendors via email communication

Correct faulty LPNs and update item attributes, including but not limited to item dimensions, customer addresses, and tracking information

Work to resolve problem Inbound/Outbound shipments promptly utilizing systems/reports to close manifests before carrier cutoff times

Troubleshoot any errors, including quality, and coordinate with impacted departments

Assist Operational Leadership in directing warehouse associates with work assignments and tasks

Create, file, and close documentation for every shipment that is loaded or delivered daily

Investigate open orders in good-wards and in-transit status

Participate in continuous improvement projects

Warehouse administration and house keeping

Other duties as assigned by supervisor/management

Experience and Required Competencies

Ability to use RFT, Warehouse Management System, Badge related systems and other warehouse systems as assigned.

Previous experience in a transportation environment including domestic, import and export shipments

Forklift driving experience/certification

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Proficient with Microsoft Office Suite or related software.

Required Competencies

Experience in Warehouse/Distribution/Supply Chain. Excellent administrative and computer skills.

How to Apply

For immediate consideration, please apply online at http://www.sandvik.com/careers

/ for the Trouble-shooter position

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsolutions.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

Deadline:

Not set

Job-ID:

R0049352

Company info

Sandvik Process Systems
Website : https://www.home.sandvik/en/

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