Pharmaceutical Customer Service Jobs description
The most known pharmaceutical customer service positions are those of a chemist, druggist, pharmacist, pharmaceutical sales specialist, medical account executive, customer service administrative assistant, pharmaceutical store receptionist, and account manager. Generally pharmaceutical customer service positions are available with medical stores, hospitals, retail stores, or pharmaceutical companies.The typically duties of a pharmaceutical customer service position include courteously welcoming customers, understanding their requirements, asking for a prescription from a physician, providing the customers with an invoice, exchanging goods, handling problems and solving queries. A pharmaceutical customer service professional typically reports to a customer service manager.
A pharmaceutical customer service professional should have a bachelor's degree in science or pharmacy. Excellent academic credentials are required. Prior experience in a pharmaceutical customer service role is advantageous. Excellent customer service skills are a key trait for any pharmaceutical customer service opening.
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