Customer Service Agent Jobs description
A customer service agent is primarily responsible for receiving inbound calls from customers and solving their problems. Specific duties for a customer service agent role include receiving incoming calls from customers, understanding their problems or requests, interpreting the available details, forwarding requests or complains to the concerned departments, keeping record of account details, processing customer requests, making follow up calls, and performing other tasks assigned by the customer service manager. A customer service agent typically reports to a customer service manager.A customer service agent position may be available with a call center, service center, customer support center, or helpline/customer service department of a company.
A customer service agent should have an associate's degree or a bachelor's degree. Prior experience gained from a customer service agent may be beneficial. Excellent customer service skills are very important for any customer service agent role.
|
 |
|
Search related to : Customer Service Agent Jobs
| Related Jobs | |
| RSS Job Feed | 1390 Matches |
| DATE | LOCATION | JOB TITLE |
| Jul 03, 21 | San Antonio, TX |
Humana Agent Support Representative (Remote) - Work-At-Home AZ, KY, IN, FL, TX, OK, WI
Humana Inc. Description The Agent Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention... |
| Jul 03, 21 | Tulsa, OK |
Humana Agent Support Representative (Remote) - Work-At-Home AZ, KY, IN, FL, TX, OK, WI
Humana Inc. Description The Agent Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention... |
| Jul 03, 21 | Green Bay, WI |
Humana Agent Support Representative (Remote) - Work-At-Home AZ, KY, IN, FL, TX, OK, WI
Humana Inc. Description The Agent Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention... |
| Jul 03, 21 | Louisville, KY |
Humana Agent Support Representative (Remote) - Work-At-Home AZ, KY, IN, FL, TX, OK, WI
Humana Inc. Description The Agent Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention... |
| Jul 03, 21 | Indianapolis, IN |
Humana Agent Support Representative (Remote) - Work-At-Home AZ, KY, IN, FL, TX, OK, WI
Humana Inc. Description The Agent Support Representative 2 provides timely and effective sales administrative support to assist with the acquisition or retention... |
|
Search more Customer Service Agent Jobs |
Testimonial of the Week
EmploymentCrossing is great because it brings all of the jobs to one site. You don't have to go all over the place to find jobs.
- Kim Bennett Iowa,
Sign Up now
Only CustomerServiceCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.
- We have more jobs than any other job board.
- We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
- We collect jobs from more than 4,429,376 websites and post them on our site.
- We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.
