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... Summary Reporting to the SVP, Customer Operations for Comcast Business HQ, this ... of the Comcast Business Enterprise Service Assurance organization. Creates and drives ... business strategies that impact..
... Responsible for working escalated managed service customer trouble tickets, troubleshooting operations issues and providing technical solutions ... operational problems. This is a customer facing position that requires a .....
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... timely resolution (Tier 2, field operations etc.) with a primary emphasis ... utilizing the trouble ticketing system, customer portal and network monitoring tools. ... systems and applications to ensure..
