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... the work activities of the Service Level Management Team (SLMT) addressing ... met as well as all service level targets. The Senior Inbound ... of 5 associates that support..
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... guide the team in achieving customer service excellence by determining approach, resources, ... pivot quickly and respond to customer needs. Responsibilities The Manager, Inbound ... accordingly Addresses unresolved and..
... Medicaid Members and provide excellent service and support. These roles will ... mindset every day. These simple customer service principles are foundational in everything ... moderately complex administrative, operational,..
