Customer Service Manager Jobs in Troy

Description The Associate Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Associate Director, ... area. The Associate Director, Consumer Service..

Description Responsibilities Role Description Summary The Director of the National Call Center/evendor channel is responsible and accountable for building, leading and having oversight of the go to market business strategy at ..

Description Responsibilities The Billing & Enrollment Representative will assist members in a fast-paced inbound call center environment. You will be responsible for: Processing enrollments, payments, address changes or other enrollment related ..

... strong technical mindset rooted in customer service and problems solving skills. Develop ... Act as a business project manager for IT development projects Perform ... Investigate and resolve system..

Description The Consumer Service Operations Representative 3 is responsible ... the daily activities across multiple service functions area, including but not ... the various markets. The Consumer Service Operations Representative..

... Clinical Pharmacist will provide excellent customer service to both internal and external ... to promote system, labor, and customer experience enhancements. Evaluate opportunities for ... and other communication. Responding..

Description The Referrals Coordinator 2 processes referrals from Civilian providers. The Referrals Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Typically works on semi-routine assignments. Responsibilities The Referrals ..

... a Work from Home Beneficiary Customer Service Representative (BSR). Responsibilities What you ... do : Deliver a consistent customer experience by providing efficient and ... beneficiaries & providers Act..

Description The Supervisor, Grievances & Appeals manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if a grievance, appeal, or further request is warranted ..

Description The Consumer Service Operations Representative 2 is responsible ... the daily activities across multiple service functions area. The Consumer Service Operations Representative 2 performs varied ... varied activities and..

... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent ... a sense of urgency as customer advocates, gathering information to determine ... advocates, gathering information to determine..

Job Information Humana Specialty Pharmacy RX Education Manager in Troy Michigan Description Responsibilities The Manager, Consumer Engagement contributes to business strategy by understanding benefit offerings to ensure enrollment success, identifying member ..

... the work activities of the Service Level Management Team (SLMT) addressing ... met as well as all service level targets. The Senior Inbound ... of 5 associates that support..

... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional customer service, ensuring that all interested parties ... Problem-Solving, and Critical Thinking..

... Responsibilities Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... Qualifications 1 year of demonstrated..

Job Information Humana Specialty Pharmacy RX Enrollment Manager in Troy Michigan Description Responsibilities The Manager, Consumer Engagement contributes to business strategy by understanding benefit offerings to ensure enrollment success, identifying member ..

Job Information Humana Supervisor, Grievances & Appeals - Remote, EST or CST in Troy Michigan Description The Supervisor, Grievances & Appeals manages client medical denials by conducting a comprehensive analytic review ..

... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... 1 - 2 years previous customer service experience Excellent verbal and written ... and/or ICD-10 codes Prior..