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... Summary The Voice of the Customer Manager is responsible for analyzing customer contact data; identifying and quantifying ... results. The Voice of the Customer Manager reports to the VP-Correspondence...
Description The Associate Director, Consumer Service Operations is responsible for the ... the daily activities across multiple service functions area. The Associate Director, ... area. The Associate Director, Consumer Service..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... 1 - 2 years previous customer service experience Excellent verbal and written ... and/or ICD-10 codes Prior..
... Clinical Pharmacist will provide excellent customer service to both internal and external ... to promote system, labor, and customer experience enhancements. Evaluate opportunities for ... and other communication. Responding..
Description Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly owned subsidiary of Humana, ..
... Contacts Representative 3 performs advanced administrative/operational/customer support duties that require independent ... a sense of urgency as customer advocates, gathering information to determine ... advocates, gathering information to determine..
... Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on ... Go365 perks for well-being The Customer Service Representative/Inbound Contacts Representative 1 addresses ... Representative/Inbound Contacts Representative 1..
... with:** 3 years retail / customer service management experience or 4 years ... 4 years of US Military service Strong organizational, interpersonal and problem ... applicantaccommodation@starbucks.com._ Categories Retail /..
... Rentals strives to be the customer's first choice in the equipment ... equipment offering, our expertise and service are what truly distinguish us ... JOB DESCRIPTION SUMMARY National Strategic..
Job Information Humana Supervisor, Grievances & Appeals - Remote, EST or CST in Lancaster South Carolina Description The Supervisor, Grievances & Appeals manages client medical denials by conducting a comprehensive analytic ..
Description The Consumer Service Operations Representative 3 is responsible ... the daily activities across multiple service functions area. The Consumer Service Operations Representative 3 performs advanced ... Operations Representative 3..
Job Information Humana Specialty Pharmacy RX Education Manager in Lancaster South Carolina Description Responsibilities The Manager, Consumer Engagement contributes to business strategy by understanding benefit offerings to ensure enrollment success, identifying ..
... Information Humana Call Center Operations Manager in Lancaster South Carolina Description ... Medicaid segment. The Call Center Manager will lead a team of ... guide the team in achieving..
... Responsibilities Develops and maintains positive customer relations and coordinates with various ... within the company to ensure customer (member or provider) requests and ... Qualifications 1 year of demonstrated..
Description The Supervisor, Grievances & Appeals manages client denials and concerns by conducting a comprehensive analytic review of clinical documentation to determine if a grievance, appeal, or further request is warranted ..
Job Information Humana Specialty Pharmacy RX Enrollment Manager in Lancaster South Carolina Description Responsibilities The Manager, Consumer Engagement contributes to business strategy by understanding benefit offerings to ensure enrollment success, identifying ..
... the work activities of the Service Level Management Team (SLMT) addressing ... met as well as all service level targets. The Senior Inbound ... of 5 associates that support..
... strong technical mindset rooted in customer service and problems solving skills. Develop ... Act as a business project manager for IT development projects Perform ... Investigate and resolve system..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... to their resolution. Provides exceptional customer service, ensuring that all interested parties ... Problem-Solving, and Critical Thinking..