THE LARGEST COLLECTION OF CUSTOMER SERVICE JOBS ON EARTH
Supports PDF, DOC, DOCX, TXT, XLS, WPD, HTM, HTML files up to 5 MB
RESPONSIBILITIES Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... hiring decisions. Responsible for full agent life-cycle...
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
... calls in a fast-paced inbound call center environment. Intakes details of inquiries, ... to utilize for resolution of call. Learns to use tools and ... heavy or high volume..
... trainers, quality analysts etc. Utilize call center technology to input, track, and ... updated responsibilities). Follows directives from Call Center Management (Coaches, Managers, etc.). In ... per minute and..
... pathway to resolution on each call while providing a perfect call experience. What we need your ... calls in a fast-paced inbound call center environment. Intakes details of inquiries,..
THE POSITION Meet monthly Contact Center performance goals for conversion, quality, ... the daily activities of Contact Center agents. Conduct and review quality ... hiring decisions Responsible for full agent..
... pathway to resolution on each call while providing a perfect call experience. Responsibilities What we need ... calls in a fast-paced inbound call center environment. Intakes details of inquiries,..
Description The Agent Support Representative 2 provides timely ... to Humana's selling agents. The Agent Support Representative will handle a ... pre-enrollment inquiries including the following: agent compliance (contracting, licensing,..
... The Director of the National Call Center/evendor channel is responsible and accountable ... place that engage both the agent and consumer in compliant practices ... In addition, the Leader..
... but we are not a 'call center' environment as we are responsible ... at the time of their call. Required Qualifications Education, Experience, Skill ... the member as a..
