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Client Service Coordinator

Posted on
Dec 14, 2021

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Don't just make a living...Make a Difference!  Our team is growing, and we invite you to learn more about the exciting opportunities with AccentCare®.  Why work at AccentCareExcellent opportunities for career growthCompetitive payGenerous paid time off (PTO) benefits for full time employees6 Paid Holidays 2 floating holidays annuallyTraining and career developmentOpportunity to enroll in company sponsored medical, dental and vision benefits after meeting eligibility criteria401KTuition reimbursementAbility to make a positive impact on the local communityGreat company culture that encourages a team environment and personal development Position:  Client Service Coordinator or Staffing Coordinator POSITION SUMMARY:  The Client Service Coordinator is responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners. What does a Client Service Coordinator do?Functions as primary support for daily EVV and payroll functionsProcesses and communicates authorization and schedule changes to ensure coordination of service and client satisfactionCoordinates utilization of Care Partner teams to ensure fill rate expectations metResearches and resolves payroll and billing questions under direction from the Client Service Manager.Functions as liaison for Field Supervisors in communicating with payer Case Management teamsSupports recruiting and onboarding needs of teamResponsible for scheduling and monitoring / reporting all required client visits by field supervisorAssists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employeesPerforms other duties and special projects as assigned.Complies with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.Maintains a commitment to the values and mission of AccentCare. What we look for in a qualified candidatePrevious home health care or home care experience highly desirableHigh School or GED required. Associate’s Degree preferredStaffing experience preferred Thank you for your interest in AccentCare.  We will review your qualifications and follow up if we believe you would be a good fit for this position!PCSBO 

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