CUSTOMER SERVICE SPECIALIST

Profile

67652BR

Job Title:

CUSTOMER SERVICE SPECIALIST

Job Discipline:

Technology

PSA/Division:

MPS (VALVES)

Job Summary:

The intent of this position is to coordinate customer orders and serve as the direct points of contact to their assigned external clients and customers from purchase order receipt until final delivery. In addition to customer coordination, this person will collaborate and interface with multiple internal departments including quotations, engineering, planning, purchasing, production, quality, shipping, etc.

Roles and Responsibilities:


Contract review and sales order entry
Commercial order management (invoicing, returns, credits, rebills)
Progress reporting, schedule updates, and expediting to support customer requirements
Document coordination (submissions, review of customer markups, and returns)
Quoting and processing change orders utilizing Management of Change
Logistics and shipping coordination
Perform other duties as assigned.


AutoReqId:

67652BR

Minimum Job Qualifications:


High School Diploma.
Bachelor's degree preferred.
Prior experience in customer-facing role and outstanding customer service attitude.
Proficient in Microsoft Office: Word, Excel, Project, etc.
Candidates must be able to legally work and reside in the US, without sponsorship.


Division:

PRS - MPS (Midstream Production Systems)

City:

Oklahoma City

State/Region/Province:

OK

Country:

USA

Employment Status:

REGULAR

Preferred Qualifications:

Title for Posting:

Customer Service Specialist

Company info

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