Client Solutions Manager Public Sector

Profile

Client Solutions Manager, Public Sector
at **MEMBERS ONLY**SIGN UP NOW***.
Washington, D.C.
**MEMBERS ONLY**SIGN UP NOW***. (NYSE: **MEMBERS ONLY**SIGN UP NOW***.) helps organizations answer every question about their business. **MEMBERS ONLY**SIGN UP NOW***.'s Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted **MEMBERS ONLY**SIGN UP NOW***. to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at **MEMBERS ONLY**SIGN UP NOW***..com.
We are looking for Client Solutions Managers
to drive adoption and maximize the value of the **MEMBERS ONLY**SIGN UP NOW***. platform with a strong commitment to learning. You will be responsible for partnering with customers, understanding their priorities and pain points, and ensuring that they optimize their **MEMBERS ONLY**SIGN UP NOW***. investment. Solution Managers play an integral role in our business, working closely with Sales, Solution Engineers, Product Management, and GTM teams.


 What You’ll Do
Be a Trusted Partner:
Establish consultative and trusted partnerships with clients
Be a expert on the **MEMBERS ONLY**SIGN UP NOW***. platform and products
Communicate regularly with customers to evaluate satisfaction
Elicit client feedback to act as internal advocate for our clients
Drive Adoption & Optimization
Understand client business goals and anticipate future needs to deliver optimal solutions
Drive recurring strategy sessions to ensure client is able to fully adopt **MEMBERS ONLY**SIGN UP NOW***. and measure success
Conduct quarterly [strategy] reviews and check in points with clients
Deliver Industry Insights & **MEMBERS ONLY**SIGN UP NOW***. Product Expertise:
Share best practices and industry insights with customers
Share product roadmap with customers and provide recommendations on how best to use or integrate new features
Be an industry leader and provide thought leadership for customers
Identify Opportunities for Growth:
Identify areas for growth and expansion
Collaborate with Sales and Solution Engineering to pursue growth opportunities
What You Have
BA/BS degree or similar college level education
2 years of experience in a customer facing role
Superior client service and relationship skills
Excitement for learning and development
Phenomenal communication skills
Strong analytical and problem-solving skills
Leadership in developing and delivering world class client presentations
Ability to thrive in a fast pace environment with tight deadlines
Die hard drive to make clients successful
Public sector experience required
#LI-AE1
The base salary at the time of hire for this position is expected to be between $67,500 - $137,00. Pay ranges at **MEMBERS ONLY**SIGN UP NOW***. are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at **MEMBERS ONLY**SIGN UP NOW***. are typically eligible for a comprehensive package of benefits, and successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
**MEMBERS ONLY**SIGN UP NOW***. is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is **MEMBERS ONLY**SIGN UP NOW***.’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form

Company info

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