Patient Services Specialist - Portland Metro Area

Profile

The Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. These positions are located at various clinics across Providence Medical Group in the Portland Metro Area (Multnomah, Clackamas, Washington, and Yamhill Counties). You will have a choice of either a home clinic or to be part of our staffing resource pool and float between many clinics in the metro area.
$1,500 Sign-on Bonus for eligible rehire and external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.
**Required qualifications:**
1 year of customer service experience, or
Successful completion of Providence internship
**Preferred qualifications:**
1 year of Medical office or health care experience.
Basic experience with electronic medical records and/or computerized billing systems.
Medical terminology experience.
Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, well walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-****
**Company:** Providence Jobs
**Job Category:** Patient Access
**Job Function:** Revenue Cycle
**Job Schedule:** Full time
**Job Shift:**
**Career Track:**
**Department:** 5011 PMG N STAFFING
**Address:** OR Portland 4400 NE Halsey St
**Pay Range:** $18.66 - $29.06
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Categories
Customer Service
Healthcare
Previous Job:
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Next Job:
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Posted:
2023-06-01
Expires:
2023-07-01
Providence Health & Services

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