DRL SYS CUSTOMER SERVICE SPECIALIST

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Job Information
Schlumberger
DRL SYS CUSTOMER SERVICE SPECIALIST
in
Houston
Texas
68702BR
Job Title:
DRL SYS CUSTOMER SERVICE SPECIALIST
Job Discipline:
Technology
PSA/Division:
WCE
Job Summary:
The Customer Service Representative provides support to both internal and external customers for sales related activities. Prepares Quotations and Sales Orders, communicates progress to the customer, interfaces with other functions such as Credit/Collections, Sales, Warehouse, Procurement, etc. to ensure customer and business expectations are met.
Roles and Responsibilities:
Interface with customers both internal and external.
Prepare and maintain Quotations using SAP.
Prepare and maintain Sales Orders, perform contract review.
Ensure to match the original Cameron SAP quotation, taking care to review any special requirements regarding product, delivery, documentation, packaging, Trade Compliance, etc..
Initiate Engineering Work Requests (EWR) when necessary.
Provide progress reports to customers.
Interface directly with other functions including, but not limited to, Credit and Collections, Sales, Warehouse, Procurement, and other necessary departments to ensure effective and timely service to customers.
Expedite and escalate customer requests to management as needed.
AutoReqId:
68702BR
Minimum Job Qualifications:
BS/BA in Engineering, Business Administration, Marketing and Sales, or related field.
2 years experience in sales, commercial related, or similar manufacturing environment.
Proficient in MS Office products.
Candidates must be able to legally work and reside in the US, without sponsorship.
Division:
WEC - WCE (Well Construction Equipment)
City:
Houston
State/Region/Province:
Texas
Country:
United States
Employment Status:
REGULAR
Preferred Qualifications:
Effective communication and organization skills.
Creative and innovative problem solver.
Pressure Control Equipment and Oilfield experience.
Aptitude to learn and use product knowledge.
Experience in SAP or other ERP systems.
Self-motivated, responsible, strong work ethic, leadership aptitude, and personable.
Basin:
AMERICAS LAND
Title for Posting:
Customer Service Specialist
Disclaimer:
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, pregnancy (including pregnancy, childbirth and related medical conditions), marital status, or other characteristics protected by law. We are an “Equal Opportunity Employer. For more information regarding your rights, refer to the latest version of the EEO is the Law poster, the EEO is the Law-Supplement poster, and the Pay Transparency Nondiscrimination Provision located here: ****We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact **** to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
We are committed to a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments, please visit our Diversity & Inclusion | SLB (slb.com) for more information.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.

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