Office Administrator

Profile

Description:
HonorGuard is a rapidly growing, established pest control company with operations throughout Tennessee and Georgia. Our management philosophy is to support our employees and to provide them with the training and coaching to be leaders in this industry. We fully understand that the members of our team are indeed the face of our company and we provide training and support that produces the winners who we expect to lead our growth. In this company, everyone is a team member, not just a nameless employee! If you want to grow with us, apply today!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Take incoming calls and emails, addressing any issues, concerns or problems that customers and prospective customers may have.
Make outgoing phone calls to customers including light account collections.
Assist route technicians with schedules, customer follow ups, payments, etc.
Maintain office efficiency by maintaining appearance of office, handling correspondence, managing filing systems, and overseeing supplies and equipment.
Oversee the day-to-day activities of the office as the main point of contact, keeping management informed of performance with routine and requested reporting.
Provide direct administrative supports as needed to branch manager.
Maintain proper vehicle registration/licensing for branch company vehicles.
Printing and mailing invoices and statements to customers on a daily/monthly schedule.
Go to the post office daily.
SKILLS AND QUALIFICATIONS:
Strong interpersonal skills. Regular interaction with customers and team members require a friendly, approachable demeanor.
Ability to communicate professionally, effectively and efficiently in person, on the telephone, over the internet and in all correspondence.
Strong work ethic and the ability to work independently and as a team.
Strong organizational skills.
Computer skills including but not limited to, MS Office Word and Excel.
Minimum of 1 year customer service experience dealing with the public and/or related educational qualifications.
Previous success in office management preferred.
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Knoxville, TN 37914: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: One location

Company info

Sign Up Now - CustomerServiceCrossing.com