Operations Manager

Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Operations Manager,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eu003ca href=****target=_blank\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/au003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003ca href=****target=_blank\u003eBetter Homes and Gardens® Real Estateu003c/au003e, u003ca href=****target=_blank\u003eCentury 21®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker Commercial®u003c/au003e, u003ca href=****target=_blank\u003eCorcoran®u003c/au003e, u003ca href=****target=_blank\u003eERA®u003c/au003e, u003ca href=****target=_blank\u003eSothebyu0027s International Realty®u003c/au003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eRecognized on the 2020 Human Rights Campaign u003ca href=****target=_blank\u003eCorporate Equality Index u003c/au003e.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eFirst residential real estate company to endorse theu0026nbsp;u003ca href=****Act target=_blank\u003eEquality Actu003c/au003eu0026nbsp;and fully supportu0026nbsp;u003ca href=****1447 target=_blank\u003e H.R. 1447u003c/au003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size: 16px;\u003eu003cspan style=font-family: Verdana,Geneva,sans-serif;\u003ePowered by its network of over 94,000 affiliated sales professionals in 3,000 offices across 43 countries and territories, the Coldwell Bankeru003csupu003e®u003c/supu003eu0026nbsp;organization is a leading provider of full-service residential and commercial real estate brokerage services. The Coldwell Banker brand prides itself on its history of expertise, honesty and an empowering culture of excellence since its beginnings in 1906. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suiteu0026nbsp;uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2020 Women’s Choice Awardu003csupu003e®u003c/supu003eu0026nbsp;Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker give the Gen Blue network an unbeatable edge.u003c/spanu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Illinois ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Winnetka,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Coldwell Banker Realty ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Exciting News,AnswerValue:We are excited to announce that Realogy is now Anywhere Real Estate Inc. It will take a few months for us to transition to our new brand. For more information about this change, please click u003ca href=****target=_blank\u003ehereu003c/au003e. ,VerityZone:formtext58,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3338,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:13790BR,Title:Operations Manager,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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color: #141346;}.gateway.themed .rightIcons .panelShow { background-color: #ffffff;}.gateway.themed .rightIcons .panelShow .fa-stack .fa-bell { color: #ffffff; background-color: #141346;}.headerStatusSticker.BorderSuccess,.jobSavedStatus.BorderSuccess { background-color: #ffffff;},Responsive_FooterBackgroundColor: #141346,Responsive_FooterLinkColor: #ffffff,Responsive_ForegroundColor: #141346,Responsive_HeaderBackgroundColor: #141346,Responsive_HeaderLinkColor: #141346,Responsive_LinkColor: #141346,Responsive_PrimaryHeaderLogo: ****none}},FooterInfo:[{Name:Privacy Policy,Value:****Statement,Value:****Not Sell My Personal Information,Value:****Applicant Privacy Notice,Value:****,Icon:,onlyIcon:0},{Name:Phishing Scam Alert,Value:****type=application/ld json\u003e{@context:****style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eThe Operations Manager will be responsible for training and supporting the Sales Support Administrators (SSA) within an assigned region. The Operations Manager plays a critical role in building the culture for their region while supporting the greater company initiatives. This position plays a key role in driving the success of our principle of helping our agents live exceptional lives.u0026nbsp; The primary focus of this position is to hire, train, coach, develop and manage the SSA staff within an assigned region.u0026nbsp; u003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height: normal;\\u003eu003ciu003eThis position will require consistent travel to offices within the specified region.u003c/iu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height: 115%;\\u003eu003cbu003eEssential Dutiesu003c/bu003eu003c/spanu003eu003cbru003eu003cspan style=\line-height: normal;\\u003eu003ciu003eManaging Staff:u0026nbsp; This position is responsible for all aspects of recruiting, training, developing and managing the SSA and Regional SSA staff within their region.u0026nbsp; This includes but is not limited to, scheduling, timecard management, interviewing, hiring decisions, performance management, training and development, etc.u0026nbsp;u0026nbsp; u003c/iu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height: normal;\\u003eu003ciu003eBuilding the culture:u003c/iu003eu0026nbsp; Responsible for communicating and training all staff within given region while driving consistency in support and promoting the company’s principle of helping our agents live an exceptional life.u0026nbsp; This will require consistent and effective communication, relationship building, visiting offices within region and engaging with managers and staff, participating and organizing meetings.u003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height: normal;\\u003eu003ciu003eCompany Initiatives:u003c/iu003eu0026nbsp; Coordinate with local leadership and functional partners to align on upcoming company changes in tools, support, offering, etc. Act as a central point of contact for your region to train on new tools, escalate issues and provide feedback to leadership. Will include training and communication, as well as acting as a central point of contact for the escalation of process and administratively related issues.u003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height: normal;\\u003eu003ciu003eBackup Office Support:u003c/iu003eu0026nbsp; Provide backup support for the offices as needed for time off or business levels. This will require basic office administrative support, agent onboarding, reception and customer service skills.u003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height: normal;\\u003eu003cbu003eOther Duties as assigned.u003c/bu003eu003c/spanu003eu003cbru003eu003cspan style=\line-height: 115%;\\u003eu003cbu003eu003cspan style=\line-height: 115%;\\u003eQualifications:u003c/spanu003eu003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eAssociates or Bachelor degree preferredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003e4 or more years customer service experience required; Prior Real Estate strongly preferredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eExperience managing a team or group of employees strongly preferredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eAbility to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Teams, and Adobe programs such as Adobe Acrobatu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eProficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Instagram, company web pages, MLSu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eAbility to communicate with different audiences to convey message successfully and to change gear quickly to support different customersu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eAbility to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraintsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eCustomer focused, delivery oriented, good team member, values honesty and integrityu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eCreative problem-solving skillsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-bottom: 13px;\\u003eu003cdivu003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height: normal;\\u003eStrong customer service skills with excellent communication skills, both verbal and writtenu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cbru003eu003cspan style=\font-size: 16px;\\u003eu003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003e#LI-AG1u003cbru003e#LI-CBRefferalEligibleu003c/spanu003eu003c/spanu003eu003c/divu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:13790BR},jobLocation:{address:{addressCountry:USA,addressLocality:Winnetka,addressRegion:IL,postalCode:60093,streetAddress:\,@type:PostalAddress},@type:Place},title:Operations Manager,@type:JobPosting,validThrough:2023-06-16T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false,ShowSimilarJobs:false,SkillsFields:null} capture-escaped-parsed-value=preloadResponse />

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