Customer Care Representative

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With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Our client is the leader in water solutions for health, human safety and the environment. They offer the largest breadth of engineered water solutions and sustainable plumbing products while delivering total building solutions for new construction and retrofit applications.
The Customer Care Representative is responsible for answering customer calls; handle them in an efficient and professional manner. Utilizing overlapping skills and desktop tools to quickly and accurately assist customers with their questions and issues.
Perks & Benefits: Direct Deposit or Cash Card pay options, Medical / Dental Insurance, 401k, STD /LTD, Life Insurance, Paid Sick Leave, Paid Time Off, Casual Dress Code, Modern, high tech Environment.
Shifts: 1st Shift.
Employment Types: Full Time, Temp to Hire.
Pay Rate: $17.00 - $18.00 / hour
Duties: Handle calls in an efficient and professional manner.
Daily duties and tasks are frequently non-routine, requiring resolving many questions and problems for complex issues.
Accept and process sales orders timely- this includes verifying orders for accuracy.
Coordinates the distribution of orders to production areas and shipping department.
Reports to Customer Care Supervisor.
Position Requirements: High School Diploma
2- 5 years Customer Service experience
Type minimum of 35wpm
Computer skills
100% onsite mon-fri 7:45am-4:30pm
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Requirements: Background Check, Drug Test, Must be at least 18 years old., required education: HS Diploma or GED.
Work Location: Just Manufacturing, Franklin Park, IL 60131.
Job Types: Call Center, Customer Service Rep, Distribution, Light Industrial, Warehouse, Administrative/Clerical.
Industry: Customer Service/Call Center.

Company info

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