Experienced Tax Software Customer Service Representative

Profile

This is a remote independent contractor role which provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations. Focus on interactions regarding software navigation, plus assist customers with locating prior years’ returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment.
 
Salary: $41.75 per hour
 
Lets Get Started!
 
Apply and register today at ****and select the Remote Professional Job Network. 
 
Please reference user code RFJCarolH.
 
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Company info

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