Service Coordinator - Military Veterans

Profile

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Coordinator to join our amazing culture. As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.u003cbru003eu003cbru003eu003cstrongu003eWho You Areu003c/strongu003eu003cbru003eu003cbru003eYou have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Coordinator.u003cbru003eu003cbru003eu003cstrongu003eWho We Areu003c/strongu003eu003cbru003eu003cbru003eWith 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.u003cbru003eu003cbru003eu003cstrongu003eWhat you'll do with Our Training and Your Experience\u003c/strongu003eu003cbru003eu003cbru003eu003culu003enu003cliu003eAnswer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint Technologies becomes the customers' first choice for service.u003c/liu003enu003cliu003eProvides co-ordination of service with technicians, sub-contractors and customers within designated CTC location.u003c/liu003enu003cliu003eSchedule and follow up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub-contractors.u003c/liu003enu003cliu003eMeet monthly to discuss expiring contracts and to review upcoming PM visits. Performs other duties and responsibilities as requested or required.u003c/liu003enu003c/ulu003eu003cbru003eu003cstrongu003eWhat You'll Needu003c/strongu003eu003cbru003eu003cbru003eu003culu003enu003cliu003eExceptional telephone and personal customer service skills and ability to work under pressure.u003c/liu003enu003cliu003eExcellent Microsoft Outlook, Excel, and Word skills.u003c/liu003enu003cliu003eBasic financial knowledge and skills—ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.u003c/liu003enu003cliu003eSolid organizational skills and the ability to handle multiple projects tasks simultaneously.u003c/liu003enu003cliu003eStrong flexibility to adapt to changing priorities and direction in a dynamic work environment.u003c/liu003enu003c/ulu003eu003cbru003eu003cstrongu003eCompany Benefits and Perksu003c/strongu003eu003cbru003eu003cbru003eConvergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.We offer a variety of programs and exceptional benefits to all of our colleagues:u003cbru003eu003culu003enu003cliu003eCompany Holidays and Paid Time Offu003c/liu003enu003cliu003eFun u0026amp; Laughter Day Offu003c/liu003enu003cliu003eMedical, Dental u0026amp; Vision Planu003c/liu003enu003cliu003eLife insurance u0026amp; Disability Planu003c/liu003enu003cliu003eWellness Programu003c/liu003enu003cliu003e401K Matching Planu003c/liu003enu003cliu003eColleague Assistance Programu003c/liu003enu003cliu003eTuition reimbursementu003c/liu003enu003cliu003eCompetitive salary and compensation planu003c/liu003enu003cliu003eVehicle reimbursement planu003c/liu003enu003cliu003eCorporate Social Responsibility Dayu003c/liu003enu003cliu003e And much more... u003c/liu003enu003c/ulu003eu003cbru003eu003cstrongu003eRequirements:u003c/strongu003eu003cbru003eu003cbru003eEducation: College degree, trade school or equivalent experienceu003cbru003eu003cbru003ePreferred Experience: (but not required):u003cbru003eu003culu003enu003cliu003e1-3 years call center, dispatch, or administrativeu003c/liu003enu003cliu003eExperience in a construction industry environmentu003c/liu003enu003c/ulu003eu003cbru003eConvergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.u003cbru003eu003cbru003eEmployment is contingent upon successful completion of background investigation and pre-employment drug screen.u003cbru003eu003cbru003eVisit our Convergint careers site to learn more about the company and the exciting opportunities available.

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