Sales Development Representative

Profile

About Brightcove
Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping people connect, share experiences, and view the world. Bottom line:
video is the world’s most compelling, exciting medium, and Brightcove exists to demonstrate that video means business.
As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. Creativity thrives. Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and passions and we have built a culture that values individual empowerment, excellence and collaboration. This culture enables us to develop technologies once thought impossible, provide customer support without parallel or excuses, and leverage the expertise and resources of a global infrastructure. We take our video seriously, and we take great pride in doing it as one team.
Position Overview
Brightcove is looking for an exceptional person to join our Sales Development team. This team is responsible for feeding the sales pipeline by identifying and developing new sales leads for the Field Sales teams. The ideal Sales Development Representative candidate will become an expert in generating, prospecting and qualifying leads, some of the most important components of the sales process. This role is an excellent opportunity to prove yourself in a fast-paced sales environment in a growing SaaS company with an enormous opportunity for career growth.
Job Responsibilities
Qualify and nurture sales leads generated via cold calling and inbound channels such as the Web, trial system, seminars, conferences, etc.
Make initial sales contact to identify account decision-makers, understand the prospect’s business needs and make recommendations for next steps
Identify high potential prospects and transition them to the appropriate sales team - Partner with inside and field sales reps to develop a target list of accounts to penetrate on a quarterly basis in support of the business plan
Effectively utilize our lead management system as well as documentation and tracking processes
Develop and maintain current and working knowledge of Brightcove’s products/services and competitive differences
Achieve or exceed monthly individual metrics
Qualifications/Experience
4 year’s successful sales or telesales experience within a software as a service environment
Customer centric personality with a drive to deliver
Strong phone presence and written communication skills
Experience working with Salesforce.com or similar CRM
Ability to multi-task, prioritize, and manage time effectively
Must be highly self-motivated, professional, detail-oriented, organized and flexible
Ability to work in a team environment as well as individually
Positive attitude with the desire to work in a rapid-growth, entrepreneurial environment
These are the qualifications and experience we are targeting but we also are excited to have an opportunity to teach you technologies and skills you've never used before. All we ask for is creativity and tenacity in solving the problems that we are tackling together.
Special Conditions:
Proficient in written and spoken English is required
This is a quota-carrying role
Working at Brightcove
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. We offer competitive benefits and compensation packages.
Brightcove is headquartered in Boston and while we are currently remote due to Covid-19, this role is designated to be located in our Sydney office. We are located in the heart of the Sydney CBD, just a stone's throw from Wynyard station. With views over Darling Harbour and bustling Barangaroo the Brightcove Sydney office is a workspace that you’ll want to come in to every day. You’ll have the opportunity to work with a group of smart and passionate colleagues to provide an exceptional customer experience in a fun and casual environment.
If you've gotten all the way to the bottom of this description, thank you for your interest in Brightcove! If this role sounds like something that is exciting to you please don't hesitate to apply, even if you don't meet all of our qualifications. We recognise that no candidate is perfect and Brightcove would love to have the chance to get to know you.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Please note that while this job description is an accurate description of the role, it is also subject to change during the course of this search.
Send us your resume if you are interested and want to learn more!
**Please submit your resume in English to be considered for this role.**

Company info

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