Administrative Associate III - Curry Health Center

Profile

Curry Health Center

invites applications for an

Administrative Associate III

to join their team. This position is a blended position that will work in two to three separate departments at the Curry Health Center (CHC). The Administrative Associate III will potentially spend 50% of their time in the health information management department, and the other 50% in medical, counseling and dental reception; and will fill in for medical assistants who are on leave, as needed. This position will work under the supervision of the supervisor for Health Information (Medical Records).

Key Responsibilities and Duties include:

Processing electronic medical records: all clinic visits and/or treatments and procedures; lab tests; radiology studies according to HIPAA guidelines and regulations

Ensure proper coding and billing of patient records and charges with CPT, ICD-10 and HCPCS guidelines

Proficient in medical terminology for chart analysis and documentation requirements

Timely processing of records to and from consultants and outside facilities

Sorting and distributing mail, processing incoming records, payments and other incoming correspondence

Routing records, prescription requests/authorizations promptly and accurately

Quality improvement related to gathering information, review and reporting

Update (drafting) procedures directly related to medical records tasks to keep processes current.

Gathering information and generating correspondence related to financial aid reinstatements or medical/hardship withdrawals

Transcription processing including collection and posting of dictated material, verifying accuracy and completeness of dictation/transcription and other documentation

EMR documentation, review records for completeness, accuracy and compliance with regulations

Release information to persons and agencies according to regulations

Quality Improvement studies; stats and reports; student claims and billing procedures; provider education

Responsible for counseling health information

Develop diagnostic and procedural codes for correct billing, verify codes, charges, and keeping contact with counseling staff to ensure accuracy and compliance with regulations

Personal interaction with other staff members; billing questions; medical record processes

Invoice follow-up and payment collection, charge & credit review

Greeting patients, scheduling appointments, processing patient information, answering and directing telephone calls, and placing and releasing health holds in BANNER for all incoming students.

Assist as back up for medical reception processing immunization records for admission criteria; notify patients of missing information, and correcting mistakes

Support counseling reception in making appointments and answering phones

Collect pertinent information from clients and respond in an appropriate professional manner

Assist health care providers with exams & procedures

Prepare patient for exam & procedures, take and record vital signs, instruct patients regarding referrals and follow-up appointments

Represent peer group at appropriate clinic meetings

Upon completion of training, the incumbent will have developed ability and working knowledge of:

Curry Health Center policies and procedures including medical requirements for registration, insurance billing procedures, charges and fees

Knowledge and skill to process on BANNER program on all new and returning students’ Medical Requirements Forms as required by University of Montana and Montana state laws

Data entry of information into BANNER and the immunization compliance monitor following Curry Health Center policies and procedures

Skill to conduct computer transactions; make appointments, make changes in provider schedules, generate EMR notes for patient messages and prescription refill requests, proficient keyboarding skills

Required Skills

Ability to deliver exceptional customer service, interpersonal skills

Ability to process health information and knowledge, understanding and application of HIPAA and confidentiality as related to this procedure

Knowledge of patient privacy and confidentiality in accordance with State, Federal, HIPAA statutes

Ability to understand coding, including CPT, ICD-10 and HCPCS and their relation to reimbursement including chart analysis and document requirement

Knowledge, understanding and proper application of medical terminology

Knowledge and proper application of computer software and office including MS Office and Outlook

Familiarity with recordkeeping and tracking

Ability to maintain effective working relationships with a diverse group of individuals

Ability to learn and apply university policies, procedures and understand campus departments and their roles as they apply to Curry Health Center

Problem-solving skills and the ability to exercise sound judgment to answer questions regarding issues related to medical records, billing, coding and Curry Health Center processes

Ability to function in all aspects of Health Information Management and to take the initiative to back up/assist all positions in the medical records office as needed

Understanding accreditation and the role of health information management as related to the accreditation process

Ability to multitask and work well in a team setting with a wide variety of people

Ability to use various office machines including computers, fax machines, scanners

Ability to maintain confidentiality of student and patient information

Minimum Required Experience

High School diploma and three (3) years of relevant experience or an equivalent combination of education and experience.

Curry Health Center (CHC) strongly encourages all employees to be current with the Center for Disease Control (CDC) recommendations on immunizations for Health Care Worker (HCW). This will ensure a safe work environment for our employees as well as our patients. The employees who have not been vaccinated will not be able to work if an outbreak occurs.

Preferred Qualifications

Associates degree in Medical Information Technology or Health Information Technology

Current national certification as a Certified Medical Assistant or a Registered Medical Assistant or an equivalent combination of education/work experience

Current Certification in CPR

Working knowledge of medical procedures and preparation needed for medical exams and procedures

Understand privacy and confidentiality of patients per HIPAA (Health Information Privacy)

About Curry Health Center

and UM

Curry Health Center is the primary health care provider for the students of the University of Montana.

We fulfill our campus role of promoting student success by:

Providing direct health care to students.

Enhancing personal health and development

Supporting the campus community through education and public health activities

Providing a variety of learning opportunities for students

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action

: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, please visit the links below.

University of Montana

Video: Mission First, People Always

UM on YouTube

Position Details

Position Title:

Admin Assoc III

Position Number:

NEW

Department:

Curry Health Center

Work Schedule:

Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year

Salary:

$14.605/hr

Union Affiliation:

FOCUS-MFPE

Probationary Period:

Six months minimum

Benefits Include

Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:

References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:

Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Company info

The University of Montana
Website : https://www.umt.edu