Service Center Representative

Profile

Responsibilities include assisting TBACU to live out its mission, “To serve our community and build trusted relationships.” As well as provide excellent member service over the phone while performing transactional duties for members, effectively communicating with internal and external members in accordance with the credit union’s service standards, and promoting credit union products and services. 

Apply Online

We are always looking for great candidates to join our team. Click the button below to apply.

Apply Online

TBA Credit Union is an Equal Opportunity Employer.

Service Standards

At TBACU our service has one focus –

YOU

! By joining our team you are committing to follow and support our Service Standards. Our Service Standards are the key ingredient to building lifelong relationships with our members and each other.

YOU

will receive an immediate and friendly greeting.

YOU

will be serviced with a smile.

YOU

will be addressed by name.

YOU

will be given our full attention.

YOU

will receive recommendations to improve your financial well-being.

YOU

will be treated with courtesy and respect.

YOU

will be thanked for your business.

Volunteering in the Community

Serving our community is a part of the mission at TBA Credit Union. In 2021, our staff volunteered 1,573 hours. Each full-time employee is provided a paid volunteer day to work with the organization of their choice and give back.

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Copyright © TBA Credit Union

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Web Accessibility Statement

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 231.946.7090 for assistance. All products and services available on this website are available at all TBA Credit Union full-service locations.

^APR = Annual Percentage Rate | APY = Annual Percentage Yield

Equal Housing Opportunity Act. NMLS ID# 472280

Your savings federally insured to

at least $250,000 and backed

by the full faith and credit of the United States Government.

Branch Hours

Monday – Friday, 9 am – 5 pm

Service Center Hours

Monday – Friday, 9 am – 5 pm

231.946.7090 or 1.800.678.0987

After Hours Member Support

Monday – Friday, 8 am – 9 am, 5 pm – 8 pm

Saturday, 8 am – 5 pm

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Company info

TBA Credit Union
Website : http://www.tbacu.com/