Bilingual Benefits Administration Professional 2

Profile

Description

The Benefits Administration Professional 2 coordinates the administration of employee benefit programs such as basic and major medical coverage, life, health and disability insurance, pension plans, and other benefits. The Benefits Administration Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Benefits Administration Professional 2 consults with and advises employees on eligibility, provisions, and other matters related to benefits. Maintains benefits records and documents. Prepares employee benefits booklets and other employee benefit communications. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

The ideal candidate will be able to:

Communicate effectively to team and Leaders

Work in a fast paced environment

Provide timely feedback

Required Qualifications

Bilingual speaking (Spanish / English)

Minimum of 3 years previous Customer Service and Benefits experience

Intermediate experience in Word and Excel

Demonstrated experience with presenting to an audience

Strong multi- tasking abilities and prioritization skills

Ability to work in a fast pace environment

Detailed oriented and independent thinker

Strong written and verbal communication skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

This role will be hybrid home from a Humana location.

Preferred Qualifications:

Bachelor's degree

ADA/Leaves/FMLA experience

Policy Administration experience

Additional Information

Interview Format:

Video Interviews: As part of our hiring process, we will be using an exciting interviewing technology provided by ModernHire, a third-party vendor.

As a work at home (WAH) position, Humana will be deploying virtual and video technologies for all hiring activities. Requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m, and a dedicated secure home workspace for interview or work purposes.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Vaccine policy:

Associates are required to be fully COVID vaccinated, including booster, or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. If progressed to offer, candidates will be required to: provide proof of full vaccination, including booster OR provide proof of applicable exemption including any required supporting documentation. Medical, religious, and state exemptions will be available.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com