Sr Customer Service Rep

Profile

SUMMARY: This position is responsible for receiving and processing fresh poultry orders only for the Consumer Products Group. Duties will include generating and communicating weekly formula pricing for fresh poultry customers based on Urnerbarry and EMI creating promo templates and maintaining customer retails and card retail templates. In addition this job requires coordinating the efforts of all company personnel to achieve positive results in all aspects of our relationship with the customer providing the alignment of effort necessary to bring together individual endeavors of sales management credit production quality assurance transportation warehousing and every other department servicing the customer.

Other responsibilities include developing solutions to administrative issues regarding product pricing billing etc. and working to maximize truck weight for freight optimization. This person is responsible for building a strong relationship with both internal and external customers and performing other duties as the need arises.

REQUIREMENTS:

Education: Requires knowledge of high school subject matter such as mathematics grammar office equipment and business practices. Knowledge is normally acquired by four years of high school a vocational school or equivalent.

Experience: 3 plus years previous customer service and or Tyson experience is preferred. Any experience with fresh poultry is a strong plus.

Computer Skills: Requires basic computer skills. For example generating simple letters spreadsheets and creating simple queries. Intermediate Excel skills is highly preferred. Knowledge of Tyson s internal systems such as SAP TM CMRS and or Production Planning are considered a plus when applying for this position.

Special Skills: Must work well in a fast-paced environment and be able to meet deadlines in a reasonable time frame with a positive upbeat attitude with both our internal and external customers. Ability to collaborate with others and drive for results in a timely manner is a requirement; must be able to work well under pressure while maintaining a sense of urgency and professionalism.

Days/Hours - Monday - Friday 8-5 - Weekend and Holiday rotation is required.

Travel: Minimal

**PLEASE NOTE: This position does not offer reimbursement for interview expenses and/or relocation assistance. Priority consideration will be provided to area applicants that reside within a 50 mile radius of the posted location first. If local applicants are not selected, applicants from other areas will then be reviewed for consideration.

If you are relocating to this area, please note your relocation date in your Cover Letter.

Work Shift:

1ST SHIFT (United States of America)

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Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (https://www.tysonfoods.com/sites/default/files/2020-07/CCPA applicant notification.pdf) .

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.

At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!

We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.

We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

To learn more about our culture, please read Our Purpose (http://www.tysonfoods.com/who-we-are/our-story/purpose-values) .

Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.

Company info

Tyson Foods, Inc.
Website : https://www.tysonfoods.com/