Client Concierge

Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Client Concierge,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:\u003cp\u003e\u003ca href=\http://www.realogy.com/\ target=\_blank\\u003eRealogy Holdings Corp.\u003c/a\u003e\u0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003esome of the most recognized names in real estate: \u003ca href=\https://www.bhgre.com/\ target=\_blank\\u003eBetter Homes and Gardens® Real Estate\u003c/a\u003e, \u003ca href=\https://www.century21.com/\ target=\_blank\\u003eCentury 21®\u003c/a\u003e, \u003ca href=\https://www.coldwellbanker.com/\ target=\_blank\\u003eColdwell Banker®\u003c/a\u003e, \u003ca href=\https://www.cbcworldwide.com/\ target=\_blank\\u003eColdwell Banker Commercial®\u003c/a\u003e, \u003ca href=\https://www.corcoran.com/\ target=\_blank\\u003eCorcoran®\u003c/a\u003e, \u003ca href=\https://www.era.com/\ target=\_blank\\u003eERA®\u003c/a\u003e, \u003ca href=\https://www.sothebysrealty.com/eng\ target=\_blank\\u003eSotheby\u0027s International Realty®\u003c/a\u003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogy\u0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories. Recognized for nine consecutive years as one of the\u0026nbsp;\u003ca href=\https://www.worldsmostethicalcompanies.com/honorees/?__hstc=222959556.d317b27b341713c70f7612836dad7527.1581395211108.1581395211108.1581395211109.1\u0026amp;__hssc=222959556.1.1581395211110\u0026amp;__hsfp=1856758919\ target=\_blank\\u003eWorld’s Most Ethical Companies\u003c/a\u003e, Realogy has also been designated a \u003ca href=\https://www.realogy.com/news/2019/05/28/realogy-earns-great-place-to-work-designation-for-second-consecutive-year\ target=\_blank\\u003eGreat Place to Work\u003c/a\u003e\u0026nbsp;and one of \u003ca href=\https://www.realogy.com/news/2020/01/21/realogy-named-to-forbes-2020-best-employers-for-diversity-list\ target=\_blank\\u003eForbes’ Best Employers for Diversity\u003c/a\u003e. Realogy is headquartered in Madison, New Jersey.\u003c/p\u003e\u003cp\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. \u003cstrong\u003eWe pursue talent \u003c/strong\u003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. \u003cstrong\u003eWe value diversity \u003c/strong\u003e– respecting backgrounds, cultures, perspectives.\u003c/p\u003e\u003cp\u003eYou’ll find our commitment to diversity reflected in our achievements:\u003c/p\u003e\u003cul\u003e\u003cli\u003eForbes 2020 Best Employers for Diversity.\u003c/li\u003e\u003cli\u003eRecognized on the 2020 Human Rights Campaign \u003ca href=\https://urldefense.com/v3/__https:/c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2499490-1\u0026amp;h=414592108\u0026amp;u=https*3A*2F*2Fwww.hrc.org*2Fcampaigns*2Fcorporate-equality-index\u0026amp;a=Corporate*Equality*Index__;JSUlJSUrKw!!CHCva4lQ!V7Hq9z8jry2mbi5g4VJrhm9-jtcmXOENdMS-vH72q6amtqO3-pbdNGQYXxhZ1YbfSuE$\ target=\_blank\\u003eCorporate Equality Index \u003c/a\u003e.\u003c/li\u003e\u003cli\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.\u003c/li\u003e\u003cli\u003eFirst residential real estate company to endorse the\u0026nbsp;\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=3188291754\u0026amp;u=https://www.hrc.org/blog/hrc-announces-unprecedented-business-support-for-the-bipartisan-equality-ac\u0026amp;a=Equality Act\ target=\_blank\\u003eEquality Act\u003c/a\u003e\u0026nbsp;and fully support\u0026nbsp;\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=1515556233\u0026amp;u=https://www.realogy.com/news/2018/10/03/realogy-announces-support-for-fair-and-equal-housing-act-bill\u0026amp;a=H.R. 1447\ target=\_blank\\u003e H.R. 1447\u003c/a\u003e\u0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eWith diversity, we succeed together. We hope you’ll join us.\u003c/p\u003e\u003cp\u003e\u0026nbsp;\u003c/p\u003e\u003cp\u003eThe Corcoran Group is a leading residential real estate brand with more than 50 offices and more than 3,300 sales associates serving Manhattan, Brooklyn, the Hamptons, the North Fork of Long Island and Shelter Island, N.Y., Delray Beach, Miami Beach, Palm Beach, West Palm Beach, Bal Harbour, 30A, Surfside, Windermere and Dr. Phillips, FL; San Francisco, CA, Lake Tahoe and Reno, NV, and Chicago, IL. The Corcoran® Brand is comprised of company owned offices, which are owned by a subsidiary of Realogy Brokerage Group LLC, and franchised offices, which are independently owned and operated. For more information about The Corcoran Group, please visit\u0026nbsp;\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2849649-1\u0026amp;h=1259684588\u0026amp;u=http://www.corcoran.com/\u0026amp;a=www.corcoran.com\ target=\_blank\\u003ewww.corcoran.com\u003c/a\u003e.\u003c/p\u003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:New York ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:New York,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:The Corcoran Group ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3130,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:11407BR,Title:Client Concierge,JobSiteId:7080,Link:https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=26611\u0026siteid=7080\u0026PageType=JobDetails\u0026jobid=994406,isEverGreen:false},JobDetailFieldsToDisplay:{Position1:autoreq,JobTitle:formtext4,Position3:[formtext23,formtext19,formtext25],Summary:jobdescription,Section2Fields:[formtext16,formtext1,formtext36,formtext34]},BrandingConfiguration:{\brandingSettings\: {\Responsive_AdvancedCSS\: \/* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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one\}},FooterInfo:[{Name:Privacy Policy,Value:https://www.realogy.com/links/privacy-statement,Icon:,onlyIcon:0},{Name:Accessibility Statement,Value:https://www.realogy.com/links/accessibility-statement,Icon:,onlyIcon:0},{Name:Do Not Sell My Personal Information,Value:https://submit-irm.trustarc.com/services/validation/9b852f5f-98b6-4200-8fac-a65b2b7fcc27,Icon:,onlyIcon:0},{Name:California Applicant Privacy Notice,Value:https://www.realogy.com/wp-content/uploads/2021/03/RDOCS-267332-v1-CCPA_Realogy_Applicant_Notice.pdf,Icon:,onlyIcon:0},{Name:Phishing Scam Alert,Value:https://www.realogy.com/phishing-scam-alert/,Icon:,onlyIcon:0}],EncryptedBruid:null,HashCode:0,LoggedIn:false,EncryptedSession:null,CompiledCss:true,IdForSocialLogin:a674cf26-1e05-4aaf-a180-ee64eaaebe13,TotalCount:582,AllowAccessResponse:{Name:AllowAccess,Value:true},TalentSuiteClientName:null,ApplyStatus:null,ApplyDiff:10,NextApplyDate:null,LimitExceededMessage:null,JobId:994406,JobCartResponse:null,TGLocales:[],IsGTG:false,LocaleDesc:,ResponsiveCandidateZone:true,BasicProfileDetails:null,DashboardData:null,PendingAssessments:null,googlejobsMappingfielddataJson:\u003cscript type=\application/ld json\\u003e{\@context\:\http://schema.org\,\datePosted\:\2021-10-18T13:19:44.510\,\description\:\\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eThe Corcoran Group is looking for a Client Concierge to join our Lead Generation team.\u0026nbsp; The Client Concierge will be the first point of contact for buyer, seller and rental inquiries received thru our general lead channels. The ideal candidate will have excellent customer service skills and strong attention to detail. \u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eThe Client Concierge will work closely with the CRM Manager and Coordinators on all lead vetting initiatives.\u0026nbsp; Primary responsibilities will be responding to customer inquiries, cold calling/emailing/messaging, testing and contributing towards vetting procedures, leads handoff, tracking, and follow-up, CRM administration, and liaison between leads and agents.\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eResponsibilities include but not limited to:\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003cul dir=\\\ltr\\\\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eValidating potential customers through outbound calls, emails and messages\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eDocumenting customer requirements by logging them clearly in customer relationship management(CRM) database in preparation for customer handoff to real estate agent\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eDetermine appropriate nurture course for each potential customer in CRM\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eFollow-up with potential customers post-handoff \u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eMaintain effective contact with top-of-the-funnel customers\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eRequired Qualifications:\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003cul dir=\\\ltr\\\\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eNYS Real Estate Salesperson License\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003e1-3 years of experience working in a customer service role\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eSuperior phone skills with the ability to relate to a customer in a professional and courteous manner\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003cli\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eStrong interpersonal skills\u0026nbsp;\u003c/font\u003e\u003c/font\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan 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changing business needs in a team environment\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\u0026nbsp;\u003cbr\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003ePreferred qualifications:\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/span\u003e\u0026nbsp;\u003cul dir=\\\ltr\\\\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eBasic understanding of real estate transactions and their stages (sides of the deal, splits)\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cspan style=\\\color:black;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eInterest in a sales-oriented and ROI-driven environment \u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003eComfortable and familiar with Corcoran’s core regions and our neighborhoods \u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003cli\u003e\u003cspan style=\\\border:none windowtext 1.0pt;padding:0in;\\\\u003e\u003cfont style=\\\color:undefined;font-family:arial,sans-serif;size:undefined;\\\\u003e\u003cfont style=\\\font-size:11.0pt;\\\\u003ePrior experience working with data collection software\u003c/font\u003e\u003c/font\u003e\u003c/span\u003e\u0026nbsp;\u003c/li\u003e\u003c/ul\u003e\,\hiringOrganization\:{
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Company info

Realogy Holdings Corp
Website : https://www.realogy.com/