CSR - Customer Service Representative

Profile

:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:\u003cp dir=\ltr\\u003eAt Little Caesars, we want to be everyday heroes to our customers by making their lives easier.\u0026nbsp;We strive to be HOT-N-READY with perfectly made pizzas, where and when they need us. Ready for their little league teams – whether they win or lose. Ready for their first sleepover or their next all-nighter, romantic date nights and work extra late nights. Birthdays, Tuesdays, or any day when they need something good.\u003c/p\u003e\u003cp dir=\ltr\\u003eFor our store crews, field employees, corporate colleagues, and everyone who is a part of the Little Caesars family -- service isn’t what we do, it’s who we are.\u003c/p\u003e\u003cp dir=\ltr\\u003eLittle Caesars Pizza/Blue Line Foodservice is now hiring for a full-time \u003cstrong\u003eCustomer Service Representative\u0026nbsp;\u003c/strong\u003efor our Grand Prairie, TX, Distribution center. \u0026nbsp;Blue Line Foodservice is the in-house food distributor for Little Caesars. \u0026nbsp;The position is Full Time, M-F from 8:00am-5:00pm. \u0026nbsp;Pay is\u0026nbsp;based on experience. \u0026nbsp;The person we are looking for is courteous, professional and provides prompt service to customers. \u0026nbsp;Must be able to handle all customer service duties including order taking, customer\u0026nbsp;complaints, delivery appointments, pick up requests, and support online ordering.\u003c/p\u003e\u003cp dir=\ltr\\u003e\u003cstrong\u003eEssential Job Functions:\u003c/strong\u003e\u003c/p\u003e\u003cul dir=\ltr\\u003e\u003cli\u003eEnsures customer food and equipment orders are processed timely and accurately into the system, confirming all orders are complete, and coordinating daily tasks/communicating out of stock items.\u003c/li\u003e\u003cli\u003eProcesses labels and generates pick lists as needed.\u003c/li\u003e\u003cli\u003eContacts all stores on call list and enters customer orders daily.\u003c/li\u003e\u003cli\u003eContinuously keeps updated with product knowledge and current marketing programs in order to effectively assist the customer.\u003c/li\u003e\u003cli\u003eAssists customers with add-ons/special deliveries and will calls by ensuring order is received by warehouse personnel in a timely manner.\u003c/li\u003e\u003cli\u003eProcesses accurate orders, billing and check remittance for Pizza Kits.\u003c/li\u003e\u003cli\u003eDaily scanning of Proof of Delivery (POD) invoices.\u003c/li\u003e\u003cli\u003eEnsures credit memos are issued in a precise and timely manner.\u003c/li\u003e\u003cli\u003eSchedules receiving appointments.\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cstrong\u003eRequired Experience:\u003c/strong\u003e\u003cul dir=\ltr\\u003e\u003cli\u003eHigh school diploma or equivalent.\u003c/li\u003e\u003cli\u003eExcellent verbal and written communication skills.\u003c/li\u003e\u003cli\u003e1 year customer service related experience preferred.\u003c/li\u003e\u003cli\u003eAbility to display a courteous, professional demeanor, and the ability to build strong customer relationships.\u003c/li\u003e\u003cli\u003eSpanish speaking skills highly preferred (speaking, conversational, etc).\u003c/li\u003e\u003cli\u003eStrong problem solving skills, detail oriented, and highly organized.\u003c/li\u003e\u003cli\u003eProficiency in computer and data entry.\u003c/li\u003e\u003cli\u003eMust be able to work overtime when required.\u003c/li\u003e\u003c/ul\u003e\u003cp dir=\ltr\\u003e\u003cstrong\u003eWorking Conditions:\u003c/strong\u003e\u003c/p\u003e\u003cul dir=\ltr\\u003e\u003cli\u003eWorks in an office environment.\u003c/li\u003e\u003cli\u003eMay be exposed to warehouse conditions on occasion.\u003c/li\u003e\u003c/ul\u003e\u003cp dir=\ltr\\u003e\u003c/p\u003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Req Number,AnswerValue:5089BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Houston,VerityZone:formtext6,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Position Type,AnswerValue:FTRG,VerityZone:formtext4,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Functional Area,AnswerValue:Distribution Center ,VerityZone:formtext5,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Texas ,VerityZone:formtext2,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Posted Job Title,AnswerValue:CSR - Customer Service Representative,VerityZone:formtext7,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Business Unit,AnswerValue:Blue Line Distribution ,VerityZone:formtext3,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2525,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:5089BR,Title:Customer Service Representative - Houston,JobSiteId:6894,Link:https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=26290\u0026siteid=6894\u0026PageType=JobDetails\u0026jobid=857257,isEverGreen:false},JobDetailFieldsToDisplay:{Position1:formtext3,JobTitle:formtext7,Position3:[formtext5,formtext6,formtext2],Summary:jobdescription,Section2Fields:[autoreq,jobtitle,formtext4,dateclosed]},BrandingConfiguration:{\brandingSettings\: {\Responsive_AdvancedCSS\: \\,\Responsive_BackgroundColor\: \#FFFFFF\,\Responsive_BackgroundImage\:
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Company info

Detroit Tigers, Inc.