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Job Details

Retail Operations Supervisor

Company name
Staples, Inc

Location
Cleveland, OH, United States

Employment Type
Full-Time

Industry
Manager, Retail, Customer Service

Posted on
Jun 08, 2023

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Profile

Description

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

As an Operations Supervisor , you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide an exceptional customer experience by ensuring store merchandising standards are achieved for all products while leading off sales floor support areas.

Get great perks.

Bonus plan, full-time hours, generous paid time off, career development program, and weekly pay

Compensation based on qualifications and experience. Hiring immediately

Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Full medical benefits package, 401(k) with company match, and many more benefits

Schedule an interview immediately.

Within an hour of applying, engage in a brief conversation via text or e-mail to schedule an interview. We’ll let you know if you’re not eligible. In-person interviews are at the store location

Play an active role in helping your store, your people and your customer win.

Perform store merchandising standards for all products

Maintain off floor support areas for space optimization, including product and fixture storage

Assist in associate development and lead a team committed to operational excellence

Respond quickly to customer requests and concerns on the sales floor

Balance operational requirements while providing a positive customer experience

Monitor and anticipate store needs for supplies required to operate daily functions

Be flexible to perform other duties as assigned (e.g., merchandising, operations, store cleanliness)

Qualifications

Essential skills and experience:

Able to work a flexible schedule (including nights and weekends)

1 year experience selling products or services

Experience leading a team and/or supervising others

Must be able to engage and speak to customers and understand their needs

Collaborate and work with other team members

Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

Key holder experience within a retail environment

Clear understanding of merchandising and retail operations

Click to learn more about the employee benefits, programs and perks offered at Staples. (https://recruit.smashfly.com/SmashFlyMedia/Docs/17604/17604_20380_PR23016_BOS_CWW_RTL_FLD_CROS_HR_Benefits_Promo_Flyer_r1 (2).pdf)

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Company info

Staples, Inc
Website : http://www.staples.com

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