Customer Service Representative - Weekly Pay

Profile

\u003cp\u003e\u003cstrong\u003eHelp Your Community and Get Paid! Join OnTrac.\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eOnTrac helps companies arrange delivery for goods and medical supplies. We\u0027re part of the supply chain that\u0027s keeping America running, and we\u0027re hiring now!\u003c/p\u003e
\u003cp\u003eFirst and foremost, we take safety seriously. \u003cstrong\u003e\u003cem\u003eSafety is our company\u0027s #1 value\u003c/em\u003e\u003c/strong\u003e, and we are following all of the CDC and WHO guidance for cleaning and social distancing.\u0026nbsp;\u003c/p\u003e
\u003cp\u003eOnTrac is hiring Call Center Representatives in our Chandler office.\u003c/p\u003e
\u003cp\u003eWe\u0027re also sensitive about those who have lost their jobs during this national emergency. If you know someone who is looking for work, we want to help. And, referrals qualify for a bonus!\u003c/p\u003e
\u003cp\u003eFor more information text OnTrac at 25000\u003c/p\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eAre you looking for a chance to make a difference for others? Do you believe in providing outstanding customer service?\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eIf you find reward in serving others and solving problems, consider joining the OnTrac Customer Care Team!\u003c/p\u003e
\u003cp\u003eAt OnTrac, we truly care about our customer\u0026rsquo;s experience. As our business continues to grow, so does our need for high quality Customer Care Advocates.\u003c/p\u003e
\u003cp\u003eIf you like to help others, have a strong sense of empathy, enjoy a fast paced environment, have the gift of listening and problem solving, then we want you to consider joining our amazing team!\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eSchedule: Approximately\u0026nbsp;\u003c/strong\u003eTuesday through Saturday 9:15 AM - 6:00 PM\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eWhat our Customer Care Advocates do on a daily basis\u0026nbsp;in our call center:\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eTalk with customers about the delivery of their packages, handling phone calls, researching and problem solving to ensure smooth package delivery.\u003c/li\u003e
\u003cli\u003eDocument the delivery flow of a package into our tracking system.\u003c/li\u003e
\u003cli\u003eAssist customers, consumers and delivery drivers throughout the lifecycle of a package delivery.\u003c/li\u003e
\u003cli\u003ePartner with our regional facilities to create an outstanding customer experience.\u003c/li\u003e
\u003cli\u003eTroubleshoot, research, resolve or escalate issues as necessary.\u003c/li\u003e
\u003cli\u003eParticipate in continuous improvement efforts to help grow the business.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eHow you\u0026rsquo;ll be rewarded as a Customer Care Advocate in our call center;\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eFun work environment with opportunity for career advancement\u003c/li\u003e
\u003cli\u003eWeekly pay checks- Starting at $16 an hour\u003c/li\u003e
\u003cli\u003eFriendly and creative Recognition and Reward programs\u003c/li\u003e
\u003cli\u003eBenefits include medical, dental, vision and paid vacation and sick leave\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eWhat you\u0026rsquo;ll need to be a successful Customer Care Advocate in our call center;\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eThe ability to multi-task on a computer using multiple computer applications while on a phone call.\u003c/li\u003e
\u003cli\u003eAvailability to work a variety of work shifts, Monday-Saturday.\u003c/li\u003e
\u003cli\u003eThe ability to talk with customers, listen attentively to concerns, express empathy and research problems for resolution.\u003c/li\u003e
\u003cli\u003eStrong attention to details and data entry/typing 30 wpm (including 10 key)\u003c/li\u003e
\u003cli\u003eSuccessfully pass a pre-employment background check\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003ePlease help us reach communities with the goods they need during the COVID-19 outbreak. You are needed now more than ever! Join our team today.\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[{Required:true,Related:true,DegreeId:aad1be79-f1b1-4082-adf7-7af3a39793ca,DegreeName:High School,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null}],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[{Required:true,MinimumRequiredYears:1,MaximumRequiredYears:null,Description:Call Center},{Required:true,MinimumRequiredYears:1,MaximumRequiredYears:null,Description:Customer Service}],JobBoardMemberships:[{JobBoardId:756ba5b4-5c06-d60c-1683-28cc68475e22,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-03-27T17:25:47.885Z},{JobBoardId:6c53a049-6ab8-05f7-cb17-aa4ab4f2d7d9,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-03-27T17:25:47.885Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null});

Company info

Ontra
Website : http://www.ontra.com/