Benefits Counselor for Consumer Benefit Solutions - VIRTUAL

Profile

Aon Is Looking For A Benefit Counselor As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group within Aon Consumer Benefit Solutions. As a Benefit Counselor you will report directly to the Enrollment Manager.  This position can be worked virtually from home anywhere in the Continental United States. Your Impact As A Benefit Counselor Job Responsibilities:Elevate the benefit knowledge and enrollment experience of the nation’s workforce.Communicate and enroll multiple cases.Explain and enroll employees in core benefits and voluntary benefits.Answer incoming calls and/or place scheduled outbound calls or return calls from messages left at the required staffed times.Enter information accurately into the enrollment program. Complete applications accurately with all required information. Mail correct information to the correct customer.Explain each benefit in detail. Must explain all voluntary benefits in detail and promote features and benefits.Ensure all benefits, coverage levels, dependents covered, and deductions are reviewed with and confirmed by the employee. Ensure survey is completed.Ensure all enrollment information is saved correctly, even if a partial enrollment was completed.Follow after call Thank you processComplete the Daily Counselor Reporting duties. Maintain acceptable Quality Assurance monitoring score of 90%.Provide suggestions to improve virtual enrollment experience.Attend orientation training and specific case training.Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.Maintain flexibility and perform all duties as requested by manager. You Bring Knowledge and Expertise Required Experience:3 years of experience in Customer Service and/or sales experience in person and over the phone.Must be available and flexible to work Monday through Friday shifts: 9am-6pm, and other shifts days or times requested. Must have remote working experience with a private, quiet place to conduct calls.  Must be licensed or able to be licensed in Life and Health Insurance within 90 days of hire.Experience working in a fast paced environment with minimal instruction and a high degree of accuracy.Experience setting priorities and managing work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.Experience working in a team environment including maintaining cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. Good communication skills including the ability to cooperate purposefully and provide information and guidance, as needed, to achieve the business goals of the company.  Preferred Experience:Bi-lingual SpanishVirtual technology experienceAbility to manage and enroll multiple software platformsPrevious benefits experienceStrong Microsoft Office and technical skills Education:High school diploma or equivalent required. College degree preferred.  We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The salary range for this position is $40,000 to $55,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental and vision insurance, various types of leaves of absence, paid time off, including sick days and vacation days, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,  employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits are governed by the applicable plan documents and policies.    Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon: Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  2485888,qualifications:UNAVAILABLE,responsibilities:Aon Is Looking For A Benefit Counselor As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group within Aon Consumer Benefit Solutions. As a Benefit Counselor you will report directly to the Enrollment Manager.  This position can be worked virtually from home anywhere in the Continental United States. Your Impact As A Benefit Counselor Job Responsibilities:Elevate the benefit knowledge and enrollment experience of the nation’s workforce.Communicate and enroll multiple cases.Explain and enroll employees in core benefits and voluntary benefits.Answer incoming calls and/or place scheduled outbound calls or return calls from messages left at the required staffed times.Enter information accurately into the enrollment program. Complete applications accurately with all required information. Mail correct information to the correct customer.Explain each benefit in detail. Must explain all voluntary benefits in detail and promote features and benefits.Ensure all benefits, coverage levels, dependents covered, and deductions are reviewed with and confirmed by the employee. Ensure survey is completed.Ensure all enrollment information is saved correctly, even if a partial enrollment was completed.Follow after call Thank you processComplete the Daily Counselor Reporting duties. Maintain acceptable Quality Assurance monitoring score of 90%.Provide suggestions to improve virtual enrollment experience.Attend orientation training and specific case training.Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.Maintain flexibility and perform all duties as requested by manager. You Bring Knowledge and Expertise Required Experience:3 years of experience in Customer Service and/or sales experience in person and over the phone.Must be available and flexible to work Monday through Friday shifts: 9am-6pm, and other shifts days or times requested. Must have remote working experience with a private, quiet place to conduct calls.  Must be licensed or able to be licensed in Life and Health Insurance within 90 days of hire.Experience working in a fast paced environment with minimal instruction and a high degree of accuracy.Experience setting priorities and managing work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.Experience working in a team environment including maintaining cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. Good communication skills including the ability to cooperate purposefully and provide information and guidance, as needed, to achieve the business goals of the company.  Preferred Experience:Bi-lingual SpanishVirtual technology experienceAbility to manage and enroll multiple software platformsPrevious benefits experienceStrong Microsoft Office and technical skills Education:High school diploma or equivalent required. College degree preferred.  We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The salary range for this position is $40,000 to $55,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental and vision insurance, various types of leaves of absence, paid time off, including sick days and vacation days, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,  employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits are governed by the applicable plan documents and policies.    Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon: Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position. Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. ,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-03-08T16:36:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-03-08T16:33:10.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:https://jobs.aon.com,logo:https://assets.jibecdn.com/prod/aon/0.0.43/assets/brands/https://aon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1134557&hashed=154379},jobLocation:[{@type:Place,address:{@type:PostalAddress,addressLocality:Lake Mary,addressRegion:Florida,streetAddress:605 Crescent Executive Court 
Primera Towers III ,postalCode:32746,addressCountry:United States}},{@type:Place,address:{@type:PostalAddress,addressLocality:Hammonton,addressRegion:New Jersey,streetAddress:897 12th St,postalCode:08037,addressCountry:United States}}]}

Company info

Aon PLC.
Website : http://www.aon.com