Company name
PVH Corp
Location
Bridgewater, NJ, United States
Employment Type
Full-Time
Industry
Customer Service
Posted on
Mar 16, 2023
Profile
POSITION REPORTS TO: Manager of Customer Service
LOCATION: Bridgewater, NJ
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POSITION SUMMARY:
The Customer Service Supervisor position is responsible for hiring, coaching, empowering, and managing Customer Service Representatives (CSRs) and their performance, and performing other customer service related duties.
The position ensures a consistently high quality and efficient approach to handling all call center contact volume across all contact verticals.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:
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QUALIFICATIONS & EXPERIENCE:
Experience: Call Center and/or Retail experience a plus.
Education: AA Degree/Business School graduate/certification or equivalent experience in Customer Service.
Skills:
#LI-YM2
#LI-Hybrid
PVH Corp. or its subsidiary (\PVH\) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH
Company info
PVH Corp
Website : http://www.pvh.com/