Customer Services Representative Gynecology

Profile

Customer Services Representative Gynecology','222588','General Gynecology','Washington-Seattle','Days','40 hours per week','40 hours per week','8a-4:30p','8a-4:30p','Mon-Fri 8a-4:30p','Mon-Fri 8a-4:30p','','','!*!Virginia Mason Gynecology is seeking a Customer Services Representative in our ambulatory clinic. The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. 

 

Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients. 

 

High School diploma or GED

6 months customer service or medical setting experience or Associates degree.

Professional demeanor with a positive, upbeat attitude

Excellent organizational and interpersonal communications.

Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.

Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physicians

Preferred:

Knowledge of medical terminology

 

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

As a part of our organization, we currently offer the following additional benefits:

- Competitive starting wages (DOE) and training to grow within the company

- Paid Time Off (PTO)

- Health/Dental/Vision Insurance

- Flexible health spending accounts (FSA)

- Matching 401(k) and 457(b) Retirement Programs

- Tuition Assistance for career growth and development

- Care@Work premium account for additional support with children, pets, dependent adults, and household needs

- Employee Assistance Program (EAP) for you and your family

- Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

- Adoption Assistance

- Wellness Program

“We deliver inspired people to do meaningful work.”

 

We are an equal opportunity/affirmative action employer.

','Customer Services Representative Gynecology

Company info

Virginia Mason Medical Center
Website : http://www.virginiamason.org