Technician/Cadet Appliances Bowie amp Waldorf MD

Profile

Geek Squad

As a Cadet, you will travel via Geekmobile from the precinct to our client's home and assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build your career with Geek Squad by learning all about our products and services. You will also increase your skills through training and on-the-job opportunities.

Key accountabilities:

Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology

Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices

Provide timely updates to the client and store precincts

Responsibly manage inventory and Geekmobile maintenance

Provide feedback and training to store teams as well as assist in store stock repairs

Support Geek Squad efforts to protect the world, one device at a time

Basic Qualifications:

Current, valid driver’s license

Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)

Ability to consistently lift/carry/maneuver products weighing 75lbs individually, or 150lbs as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)

Be at least 21 years of age

Acquire and maintain any state or local licensing, as required, within 90 days of hire

Preferred Qualifications:

Previous experience actively using and learning about technology products

Previous experience in sales, delivery, installation, and/or repair

Previous experience in Customer Service

Company info

Best Buy
Website : http://www.bestbuy.com