Customer Service Representative Certificate Team

Profile

About Us:CoverWallet, an Aon company, was founded in 2015 to reinvent the $100 billion small business insurance industry by using data, design, and technology. As a part of Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions with 50,000 colleagues in 120 countries, CoverWallet has the mentality and culture of a high-growth startup with the backing and support of a global multinational company. CoverWallet is the easiest way for businesses to understand, buy, and manage insurance online and has been recognized as a CNBC Upstart 100, won the Best Insurtech Solution from the Benzinga Awards and was named “One of the Most Entrepreneurial Companies in America” by Entrepreneur Magazine. Job Summary:This position is responsible for CoverWallet customers receiving their certificate in an accurate, fast, and satisfactory manner. Essential Job Functions:Issuing certificates of insurance along with the necessary endorsementsWorking with our insurance carriers to obtain necessary coveragesLearning about commercial insurance coveragesReview contractual insurance requirements and delivering the necessary coverages to the insured Qualifications:Education/Experience :High School Diploma/GED requiredCollege degree preferredInsurance experience preferredCustomer service/call center experience required Technical:Basic computer literacy, G suite preferred and Salesforce a plusStrong ability to communicate via email and phone Professional: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skillsAbility to take the initiative to gather and use customer feedback to identify both needs and opportunities How we support our colleagues: In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.   Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-HYBRID 2511787,qualifications:UNAVAILABLE,responsibilities:About Us:CoverWallet, an Aon company, was founded in 2015 to reinvent the $100 billion small business insurance industry by using data, design, and technology. As a part of Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions with 50,000 colleagues in 120 countries, CoverWallet has the mentality and culture of a high-growth startup with the backing and support of a global multinational company. CoverWallet is the easiest way for businesses to understand, buy, and manage insurance online and has been recognized as a CNBC Upstart 100, won the Best Insurtech Solution from the Benzinga Awards and was named “One of the Most Entrepreneurial Companies in America” by Entrepreneur Magazine. Job Summary:This position is responsible for CoverWallet customers receiving their certificate in an accurate, fast, and satisfactory manner. Essential Job Functions:Issuing certificates of insurance along with the necessary endorsementsWorking with our insurance carriers to obtain necessary coveragesLearning about commercial insurance coveragesReview contractual insurance requirements and delivering the necessary coverages to the insured Qualifications:Education/Experience :High School Diploma/GED requiredCollege degree preferredInsurance experience preferredCustomer service/call center experience required Technical:Basic computer literacy, G suite preferred and Salesforce a plusStrong ability to communicate via email and phone Professional: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skillsAbility to take the initiative to gather and use customer feedback to identify both needs and opportunities How we support our colleagues: In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.   Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-HYBRID,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-07-10T17:20:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-07-10T17:21:23.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:https://jobs.aon.com,logo:https://assets.jibecdn.com/prod/aon/0.0.47/assets/brands/https://aon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1134557&hashed=154379},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Victor,addressRegion:New York,streetAddress:7910 Lehigh Crossing Rd.
Suite 1,postalCode:14564,addressCountry:United States}}}

Company info

Aon PLC.
Website : http://www.aon.com