Clinical Receptionist

Profile

Job Description

Coram CVS Specialty Infusion Services is looking for customer service-oriented professional to join our team as a Pharmacy Clerk/Clinical Receptionist. In this fast-paced and dynamic role, you will work alongside our Pharmacist and Pharmacy Technicians by communicating with patients, Physicians, and other health care professionals regarding the coordination of home infusion orders. You will be responsible for ordering and maintaining inventory, gathering, and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Clerks are a key part of maintaining constant communication between our branch team members and clients; therefore, creating a positive experience for our patients.

As a Pharmacy Clerk, you will:

*Attend to visitors and deals with inquiries on the phone and face to face.

*Greets all visitors directing them to appropriate personnel.

*Answers incoming phone calls and directs calls to appropriate personnel.

*Responsible for record keeping and inventory.

*Assist with maintenance of patient files, sort and file Physician Orders and all clinical documentation.

*Provide administrative support to the specialty team - faxing/tracking physician's orders, contacting physician office for lab results, uploading paperwork in the correct sections of the patient chart.

*Select and package medical supplies and equipment for patient orders, in preparation for shipment and delivery of product to a patient's home.

*Work with UPS and local couriers to ensure pick-up and delivery of shipments.

*Work with a sense of urgency and pay close attention to detail.

*Lift medical supplies weighing up to 25 pounds at a time

*Assists with miscellaneous clerical duties as needed.

Typical business hours for this position are Monday - Friday 8:00AM - 5:00PM.

Pay Range

The typical pay range for this role is:

Minimum: 17.00

Maximum: 27.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

Required Qualifications

• Minimum one year customer service experience

• Minimum one year administrative experience.

• Proficient to advanced experience with Microsoft Office Suites, specifically Excel, Outlook and Word.

• Extraordinary verbal and written communication skills

Preferred Qualifications

NM licensed Pharmacy Technician preferred but not required

1-2 years of administration/reception experience and duties

Medical Recordkeeping experience

Call Center experience

Education

Verifiable High School diploma or GED is required

Business Overview

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Apply

Company info

CVS Health.
Website : https://www.cvshealth.com