Company name
Bombardier
Location
Chicago, IL, United States
Employment Type
Full-Time
Industry
Customer Service
Posted on
Sep 27, 2021
Profile
Distribution Parts Specialist-CHI00313
DESCRIPTION
BOMBARDIER
At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.
In your role, you will:
- Adheres to General Work Requirements
- Provide proactive communication to Manager of Parts Distribution as well as the other staff in the operations group.
- Act as a point of contact to coordinate outbound parts issues in an effort to achieve excellence in AOG service and enhance Customer satisfaction
- Monitor workflow and provide input with respect to customer's overall satisfaction
- Liaise between in-house Bombardier departments, in-house logistics provider and off site internal customers to increase effective communication and resolve customer issues
- Understand the areas of responsibilities of other department and facilitate and coordinate resolution
- Provide input to coordinate and plan resource coverage with internal departments and logistics partner
- Strong ability to analyze and understand customer issues and deliver Bombardier's response quickly, professionally & effectively to reach a mutually acceptable outcome
- Working knowledge of SAP warehouse management system
QUALIFICATIONS
As our ideal candidate,
•You ideally have 2 to7 years' experience in a customer service, inventory management, warehouse management or logistics/transportation role
•You have a Bachelors degree (preferred)
•You possess advanced computer skills necessary to operate word processing, spreadsheet and presentation software (including but not limited to, MS Office suite, Lotus notes, SAP)
•You have the ability to excel and remain calm under pressure, to work across a range of various levels within the company, disciplines and culture, as well as the ability to plan, organize prioritize and handle multiple time sensitive tasks in a demanding global environment
•You are a team player and take initiative, as well as the ability to be decisive
•You have previous experience in the manufacturing industry and an understanding of aircraft aftermarket (preferred)
•You ideally have knowledge of warehouse time sensitive environment (preferred)
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you.
Your ideas move people.
JOB: Procurement & Global Sourcing
PRIMARY LOCATION: US-IL-Chicago
ZIP CODE: US 60018
ORGANIZATION: Aerospace
SCHEDULE: Full-time
EMPLOYEE STATUS: Regular
Job Posting: 31.08.2021, 2:16:57 PM
UNPOSTING DATE: Ongoing
Company info
Bombardier
Website : http://www.bombardier.com