Job Details

ServiceNow Customer Administrator ServiceNow development ITSM HRSD CSM ServiceNow APIs SSO

Company name
Mvp Consulting Plus, Inc.

Location
Raleigh, NC, United States

Employment Type
Contract

Industry
Customer Service, It

Posted on
Mar 09, 2022

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Profile

NCDOT-677607

The ServiceNow developer/system administrator role is technical in nature and dedicated to the development, administration and overall health of the ServiceNow platform.

REQUIRED/DESIRED SKILLS

Skills

Required/

Desired

Experience

3 years of experience of ServiceNow development

Required

3 Years

3 years of experience in ITSM, HRSD, CSM process design

Required

3 Years

ServiceNow System Admin Certification

Required

3 Years

Overarching understanding of ServiceNow Enterprise product suite

Required

3 Years

Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions

Required

3 Years

ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS

Required

3 Years

Ability to apply business concepts into a technical solution

Required

3 Years

Web portal development skills, such as HTML, CSS, Angular JS, bootstrap

Required

3 Years

Experience implementing HRSD, CSM and ITSM.

Required

3 Years

Ability to create reports using the standard reporting engine, plus metrics and SLAs

Required

3 Years

Follow ServiceNow best practices (including scripting, security, implementation)

Required

3 Years

Display aptitude in learning new modules based on training materials

Required

3 Years

Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)

Required

3 Years

Clear written and verbal communication skills

Required

3 Years

ITIL foundation certification

Required

3 Years

ServiceNow Certified Application Developer

Highly desired

3 Years

3 years ServiceNow administration in an enterprise environment

Highly desired

3 Years

5 years of experience of ServiceNow development

Highly desired

5 Years

5 years of experience in IT Service Management process design

Highly desired

5 Years

2-4 year technical-oriented degree, or equivalent work experience with technical product and application support

Highly desired

2 Years

Or equivalent work experience with healthcare business processes

Highly desired

3 Years

ITIL Intermediate certification

Highly desired

3 Years

Excellent interpersonal, communication, collaboration and documentation skills

Highly desired

3 Years

Asset management experience

Highly desired

3 Years

Passion for providing excellent service to all internal customers Passion for providing excellent service to all internal customers

Highly desired

3 Years

Toll Free:

855-818-5109

Local:

518-218-1700

Map

& visit our office

Corporate - Albany NY

435 New Karner Rd, Ste 202

Albany NY 12205

Chicago

63E Lake Street, Ste 201

Chicago, IL 60601

Florida

17258 SE 121st Ave

Summerfield, FL 34491

© 2018 MVP Consulting Plus. All Rights Reserved.

Company info

Mvp Consulting Plus, Inc.

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