Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Philadelphia, PA
View more jobs in Pennsylvania

Job Details

Client Services Coordinator

Company name
Humana Inc.

Location
Philadelphia, PA, United States

Employment Type
Full-Time

Industry
Customer Service, Administrative

Posted on
Feb 09, 2021

Apply for this job






Profile

Description

The Business Support Coordinator 2 follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

Enclara, is a wholly owned hospice and palliative care pharmacy business acquired by Humana in 2021. Enclara is the nation's largest full-service pharmacy benefits manager (PBM) specifically for the hospice and palliative care sectors. Serving over 450 customers and nearly 100,000 patients nationally, Enclara works closely with hospices to reduce pharmacy costs, improve patient care and support caregivers through: digital innovations, flexible medication access, one-on-one clinical support, and excellent customer service.

Position Requirements:

The Client Services Coordinator responsible for supporting the Account Management, Sales, and Marketing teams through administrative and organizational projects. It is essential that this person has the desire to cultivate strong professional working relationships with colleagues at all levels within and outside the company. This position will be directly responsible for all requirements specific to the SVP of Sales, the EVP of Client Services, and the Senior Director of Marketing.

Responsibilities

Data / Reporting

Maintain data integrity within Salesforce, which includes updating with prospect and customer accounts, competitor intelligence and other applicable data.

Generate and review standard and ad hoc reports as required for monthly department goal tracking.

Meetings Support

Assist with scheduling of internal/external meetings, arranging travel itineraries, dinners, conferences, and other logistics.

Attend and produce meeting minutes and actions for internal meetings, teleconferences, client visits or as required.

Assist department expense reports.

Project Management

Prepare and organize internal/external materials including presentations, proposals, and conference materials that maintain brand guidelines and consistency.

Coordinates and supports RFP reports

Ad Hoc Items

Coordination of new hire training

Provides general administrative support across the commercial services team

Fulfill other department projects as assigned

Job Requirements:

Must be self-motivated, attentive to detail and change agile for continuous task assessment prioritization

Prior experience in client services, marketing, sales administrative support is desired.

Must be proficient in Salesforce

Must be proficient in the MS Office suite with advanced skills in Excel and PowerPoint in creating/ formatting proposals, presentations, and correspondence.

Creative, flexible and willing to adapt to new situations, processes and directions.

Superior communication skills, organizational, and presentation skills.

Strong writing skills with attention to detail and solid proofreading abilities.

Ability to work independently and as a team member; while using discretion in decision making to prioritize and re-evaluate priorities as situations change.

Strong organizational and time management skills, with excellent follow-through.

Proven ability to manage multiple projects independently from the planning stages to implementation.

Client service oriented, positive demeanor, able to handle high volume, multiple priorities

Build and foster relationships with internal and external stakeholders across the enterprise to ensure completion of projects/tasks.

Education/Experience:

Required:

Minimum of three years' experience as an administrative assistant or similar, ideally in the healthcare field.

Highschool Diploma

Salesforce experience

Preferred:

Associates or Bachelors Degree

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

Similar Jobs:
Onboarding & Customer Support Specialist
Location : Philadelphia, PA
Job Information Comcast Onboarding & Customer Support Specialist in Philadelphia Pennsylvania Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experie...
Retail Customer Service Cashier
Location : Bordentown, NJ
Req ID: 266035   Address: 2008 Hwy 206 S. Bordentown, NJ, 8505  WELCOME TO LOVE'S!   WHERE PEOPLE ARE THE HEART OF OUR SUCCESS   RETAIL CUSTOMER SERVICE CASHIER   At Love's, our values go beyond our name. We look...
Customer ServiceInternet Sales Representative
Location : West Chester, PA
Faulkner Buick GMC of West Chester is looking to add an Internet Sales Representative to join our growing team! If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance! Pay...
EmploymentCrossing provides an excellent service. I have recommended the website to many people..
Laurie H - Dallas, TX
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
CustomerServiceCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
CustomerServiceCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 CustomerServiceCrossing - All rights reserved. 21 192