total jobs On CustomerServiceCrossing

130,833

new jobs this week On CustomerServiceCrossing

11,990

total jobs on EmploymentCrossing network available to our members

1,474,498

Customer Service Director Jobs description

A customer service director is responsible for supervising the entire customer service division of the firm. A customer service director is typically responsible for the quality and effectiveness of customer service being provided, providing vision and strategic leadership to the customer service division, evaluating the performance of customer service managers, allocating resources to the employees, ensuring that various customer service campaigns run successfully around the organization, participating in strategic management of the organization, and promoting quality customer service environment throughout the organization. A customer service director typically reports to the vice president.
A customer service director should have a bachelor's degree in a relevant field. An MBA or other post-graduate degree might be required for some positions. Excellent academic credentials are required. Several years of progressively responsible experience in customer service is essential for any customer service director role. Strong ability to lead and motivate others is required.


Customer Service Director Jobs description

Add to Favorites Add to Favorites
Related Jobs Related Jobs

Related Jobs
 RSS Job Feed 149 Matches   
 DATE  LOCATION  JOB TITLE
May 08, 23 Turner, CA Library Director
New England Library Jobline (2...
Library Director Library: Turner Public Library Town: Turner Library Type: Public Position Type: Non-MLS Deadline: Open until filled Description, How ...
May 24, 23 Gilbert, AZ Community Director
Kiln
About Kiln: Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members...
May 29, 23 Dallas, TX Regional Vice President
TitleMax, Inc.
Regional Vice President TMX Finance • Dallas TX 75201 Job #2510090022 Requisition ID 2023-34117 Category: Regional Manager Location: US-TX-Dalla...
May 24, 23 Plano, TX Director of Sales Call Center Environment
HealthIQ
As Director of Sales you will lead a team of Sales Managers and Sales Agents in a call center environment. As a broker of Life and Medicare Advantage...
Jun 03, 23 Detroit, TN Director, Client Services
Detroit Tigers, Inc.
,AnswerValue:u003cpu003eu003cbu003eJOB SUMMARY u003c/bu003eu003c/pu003eu003cpu003eThe Director, Client Services will develop and execute se...
  Search more Customer Service Director Jobs

Testimonial of the Week

I was very pleased with the CustomerServiceCrossing. I found a great position within a short amount of time … I definitely recommend this to anyone looking for a better opportunity.
  • Jose M Santa Cruz, CA
Sign Up now

Only CustomerServiceCrossing consolidates every job it can find in the domain and puts all of the job listings it locates in one place.

  • We have more jobs than any other job board.
  • We list jobs you will not find elsewhere that are hidden in small regional publications and employer websites
  • We collect jobs from more than 4,429,376 websites and post them on our site.
  • We are private, and therefore far fewer people are applying for the jobs on our site than are applying for those on public job boards.